The Bellmoor Inn & Spa
Frequently Asked Questions
Take a look at some of the information we’ve provided to common questions. And if you don’t see what you’re looking for, feel free to ask!
What does the resort fee of 15% plus tax include?
- Full hot breakfast
- Access to nearby gym
- Two outdoor pools
- Hot tub
- Daily housekeeping
- High speed internet
- Bellmen service
- 24/7 concierge
- Afternoon Refreshments
- Electric Charging Stations
- Discounted beach chair and umbrella rentals (seasonal)
- Shuttle service to/from the beach (seasonal)
What is the impact fee?
The Bellmoor Inn & Spa is on a mission to promote mental health in Delaware by advocating for compassionate treatment, respect, and support of those experiencing mental health challenges. This includes charitable support to organizations working to address our community's mental health needs. Guests will see a 1% fee added to their reservations called an Impact Fee. This fee is being collected to fund donations to organizations that align with the hotel's Community Impact mission and goals.
What time is check in?
Check-in is at 3:00pm
What time is check out?
Check-out is at 11:00am
Are pets allowed?
Sorry, pets are not allowed on the property.
Are housekeeping services available?
Yes, upon 24hr request.
Do you have on-site parking?
Yes, we do! Guests can enjoy complimentary parking seasonally, September 16th through May 14th. In-season, May 15th through September 15th, parking is $15 per car, per night with the restriction of one car per room. Our Gardener's Cottage and Bell House have two parking spaces and are subject to seasonal parking fee of two cars per night.
What are your cancellation/deposit policies?
One-half of your total stay is required as a deposit to secure your reservation. If the reservation is for one night a full deposit of your stay will be required.
Cancellation Policy: May 15- September 15: If you cancel with less than 7 days' notice, you forfeit your entire deposit. If you cancel 7 or more days before your arrival date, there is a $25.00 cancellation fee, and the balance is refunded. September 16- May 14: If cancelled more than 3 days prior to arrival there is a $25.00 cancellation fee, and the balance is refunded. If cancelled less than 3 days prior to arrival, you forfeit your entire deposit.
Cancellation Policy for The Bell House, Garden's Cottage, Family Suite, & Deluxe One-Bedroom Rooms: We have a 14-day cancellation policy for these select room types. If you cancel or change your reservation with less than 14 days' notice, you forfeit your entire deposit. If you cancel 14 or more days before your arrival date, there is a $25.00 cancellation fee, and the balance is refunded.
What amenities do you offer?
- Daily hot breakfast
- Afternoon refreshments
- Hot tub
- Complimentary coffee and tea available all day
- Library of books and games
- Family pool and adult-only pool open during summer season
- Beach shuttle during summer season
- Garden sitting area,
- Lounge areas with fireplaces
- Club-level floor only: complimentary snacks and drinks for guests,
- 24-hour front desk services
- Bath salts in rooms with jetted tubs
- Luxurious bathrobes
Lobby Bar Hours
The Lobby Bar is open 2pm-10pm Monday, Thursday-Friday and 12-10pm Saturday-Sunday.
Hours are subject to change. Please contact the front desk with questions.
Do you have ADA rooms?
Yes. Please call us at 302-227-5800 if you require additional information.
Smoking policy
To provide a comfortable and safe environment for all guests, The Bellmoor is a non-smoking property. Smoking, including the use of electronic cigarettes or vaping devices, is prohibited in all indoor areas of the hotel, including guest rooms, public spaces, and restrooms. Guests who are found smoking in the hotel will be subject to a fine . Repeated violations or the refusal to pay the fine may result in the guest being removed from the property without refund.